Return and Refund Policy
At SlotesStudio we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You have 30 days from the date of purchase to request a return.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (receipt or order confirmation) is required for all returns.
- Certain items, such as [non-returnable items like digital products, gift cards, or personalized items], are not eligible for return.
Refunds
- Once we receive your returned item, We will review the returned item and process the refund accordingly.
- Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to our error.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, contact us at
- SlotesStudio@gmail.com
Late or Missing Refunds
- If you haven’t received your refund, please check your bank account first.
- Then contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at
- SlotesStudio@gmail.com
Contact Us
If you have any questions about our refund policy, please reach out to us at:
📧 Email: SlotesStudio@gmail.com